Responsible Gaming
Introduction
At Parimatch, we are committed to promoting responsible gaming practices. Online gaming and betting should be enjoyed as entertainment only, not as a way to earn money or solve financial problems. Please gamble responsibly and within your means.
Age Verification
You must be at least 18 years of age (or the legal age of majority in your jurisdiction) to use Parimatch services. By accessing our platform, you confirm that you meet this age requirement. We strictly prohibit access to minors and take underage gambling prevention seriously.
Warning Signs of Problem Gambling
Are you experiencing any of the following? If so, you may have a gambling problem:
- Spending more money on gambling than you can afford to lose
- Chasing losses by gambling more to recover money lost
- Neglecting work, family, or personal responsibilities due to gambling
- Hiding your gambling activities or lying about the amount wagered
- Experiencing anxiety, stress, or mood changes related to gambling
- Increasing bet amounts to achieve the same level of excitement
- Borrowing money or accumulating debt to fund gambling
- Unable to reduce or stop gambling despite wanting to
- Gambling to escape problems or cope with negative emotions
- Jeopardizing relationships, education, or career opportunities
Self-Help Tools & Controls
Parimatch provides tools to help you maintain control of your gaming:
- Deposit Limits: Set maximum daily, weekly, or monthly deposit amounts
- Loss Limits: Establish maximum loss thresholds to protect your finances
- Reality Checks: Receive periodic reminders about your gaming activity and duration
- Time-Out/Cooling-Off Period: Temporarily suspend your account for a specified period
- Self-Exclusion: Permanently or temporarily exclude yourself from accessing Parimatch services
To access these tools, visit your account settings or contact our Customer Support team at aio-solutions.in
Support Organizations & Resources
If you need help with gambling-related concerns, please reach out to one of these organizations:
India:
- All India Institute of Medical Sciences (AIIMS): Offers counseling and treatment for behavioral addictions including gambling. Contact your nearest AIIMS facility for assistance.
- Vandrevala Foundation: Provides mental health support and counseling services. Helpline: 1860-2662-345 (24/7)
- AASRA (Suicide Prevention): Mental health support and crisis intervention. Helpline: 9820466726
International Organizations:
- GamCare (UK): www.gamcare.org.uk — Confidential support and advice for problem gambling
- GamStop (UK): www.gamstop.co.uk — National self-exclusion scheme
- Gambling Help Online (Australia): www.gamblinghelponline.org.au — Counseling and support services
- Responsible Gambling Council (Canada): www.responsiblegambling.org
- National Council on Problem Gambling (USA): www.ncpgambling.org — 1-800-GAMBLER helpline
Take Action Today
If you believe you have a gambling problem, please seek help immediately. Reaching out to a support organization is a sign of strength, not weakness. Many people have successfully overcome gambling addiction with professional support.
Remember: You are not alone, and help is available. Contact one of the organizations listed above or speak with a trusted friend or family member about your concerns.
For more information about responsible gaming or to access self-exclusion and control tools, contact Parimatch Customer Support through aio-solutions.in